Emergency & Storm Roof Response

When water is coming into a warehouse, a retail space, or an apartment building, every hour matters: inventory, tenant property, drywall, electrical, and flooring are all on the clock. The first job is to stop the water. The second is to fix the roof properly. The third is to give you the documentation to get it paid for.

What to Expect When You Call

Call (201) 305-9236. You get a direct line to someone who can dispatch a crew, not a call center. We will ask where the water is showing up, what kind of roof you have, and whether the building is safe to access. Then we get someone on the roof.

How We Handle an Emergency Roof Call

1. Stop the water. Emergency tarping, temporary patching, and drain clearing to stop active intrusion and protect the interior.
2. Assess and document. Full inspection of the damage with photos and a written assessment you can hand to your insurance carrier.
3. Written scope for the permanent repair. Whether it is a section repair, a partial replacement, or a full replacement, you get the scope in writing before we proceed.
4. Permanent repair. Scheduled as quickly as materials and weather allow, with the temporary dry-in holding until then.
5. Closeout. Final photos and documentation for your records and your claim file.

Storm Damage We Respond To

• Wind uplift that has peeled membrane, lifted flashings, or torn seams open
• Impact damage from debris, fallen limbs, or displaced rooftop equipment
• Hail damage to membranes, coatings, and shingles
• Ponding and drain failures after heavy rain, including overloaded or clogged drains
• Ice dams and snow load issues on pitched and low-slope roofs in winter
• Sudden membrane failure on aging roofs that finally gave out

Insurance Documentation

Storm damage claims live or die on documentation. We photograph the damage before we touch it, note the date and cause, describe the temporary measures taken, and provide a written repair scope. That package is what your adjuster needs, and having it ready on day one shortens the claim considerably.

Before the Storm: Reduce Your Risk

Most storm damage we see was preventable. Loose flashings, unsecured rooftop equipment, clogged drains, and seams already starting to open are what the wind finds first. A pre-season inspection through a maintenance program is the single best way to make sure your building is not the one on our emergency list.

What Drives the Cost

The extent of the damage, whether the interior was affected, the roof system involved, and whether the fix is a section repair or something larger. The emergency response and documentation are scoped first; the permanent repair is quoted separately in writing so you and your carrier can review it.

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